Who are the users that visit your website? Why do they visit? Where they able to accomplish their task? In this webinar, you’ll learn how to create a customer feedback program, a.k.a. Voice of the Customer, for your company in the online channel. Additionally, you’ll see a step-by-step study setup in UserZoom.
Designing a Customer Feedback Program to Measure and Improve User Satisfaction
March 5, 2015