Do you have a UX that you think is well designed, but people aren’t using? It could be that users simply don’t trust it or lack confidence. Trust is a relationship that products earn and confidence is a user’s emotional assessment in their understanding of a product. Too often we take these for granted. We shouldn’t.
In this webinar, we will explore what trust is, and design elements that earn or lose trust; what confidence is, and design elements that build confidence; persuasion vs. …